
The Culture Code by Daniel Coyle
This is the behavioral model of curlture.
The best group performance comes when you -as a group- are cohesive, cooperative, agile.
Don’t think in terms of “values”, “mission”, “accountability” but in any warmer, fuzzy terms, that will reinforce your group 3 fundamental signals:
- we are SAFEly connected
- we SHARE accurate information
- we know which WAY/ DIRECTION we move
What troubles your team?
Having problems with belonging/engagement?
You should focus on flooding the zone with signals of safety and connection.
Have a problem with giving good feedback and sharing the truth?
Focus on signaling vulnerability and openness.
Have a problem of choosing between competing priorities?
Focus on filling your peoples’ windshield with signals of the group’s story and purpose.
Your group’s culture doesn’t depend on who you are; it depends on what you do.
Key Ideas
- Weak group cultures tend to neglect interactions and focus solely on skills.
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The foundation of a strong group lies in cultivating an innate sense of safety and belonging.
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Let people know that you know you aren’t perfect, and that you’re listening to them.
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If you want your group to perform at its highest possible level, it’s pertinent that you share your vulnerabilities.
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Clearly communicate the expectation that group members will cooperate, and show your vulnerabilities to lead the way.
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The secret to unlocking great group performance is to establish a shared sense of purpose.
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Repetition is the key to creating a sense of purpose. Don’t shy away from corny slogans!
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